Mail Room Services
Our office services will enable clients to focus its intellectual capital, people and financial resources towards its core business value drivers by:
Taking full risk and responsibility for non core equipment and non core operational services, including office services assets such as photocopiers, franking machines, mailroom equipment, pagers and design studio equipment
Assuring benchmarked operational excellence in delivery of our services compared to our industry peers
Elior can deliver the following mailroom services:
- Mail receipt
- Central separation and sorting of mail
- Mail distribution (collection and delivery)
- Inter-site mail distribution
- Express mail and courier management.
- Research and changes.
For Mailroom Services in particular, our approach will deliver to you:
- Electronic access to performance statistics, service reports and immediate escalation of any issues which could impact clients
- Direct ownership of the service at Offices by the most senior site based person who is responsible for service
- Escalation if required to the immediate line manager of our member of staff responsible for service and to our Account Director if required
- Electronic Access to Mailroom Services for times and costs, or if preferred by the user, a ‘One Stop Shop’ via our FM Helpdesk
- A synergised service, through integration with other service streams, namely the Porterage Service, to drive best value and the most efficient delivery model and resource resilience